Whistler Technology
Managing Risk
A proportionate risk management system has been established enabling us to handle any customer requirements, as identified during a detailed contract review. Thus ensuring we can meet and exceed all known requirements. As an independent distributor who sources franchised lines from around the world, we are well placed to provide every level of procurement support that your business needs.
Inspection processes designed around your needs
Customers regularly engage with us on many different levels and we provide absolute confidence that we can follow any bespoke client process required. We also recommend a standard approach that will meet the needs of their business and by a continuous analysis and review of our performance metrics relating to RFT and OTD.
Managing Supply Chains
Our supply chain is graded and is under continual review. While we understand that the lowest risk product originates directly from the component manufacturer or franchise, we also know that this origin may not always be available, and that is where a robust process is required, and then everything revolves around risk mitigation.
Meeting your needs
We will guarantee under financial penalty that unless specific written authority has been agreed in advance, all delivered product will:
- Have been purchased from a franchised sourced directly by us and will have all paperwork available.
- Have full traceability back to the source, and make sure any restrictions you have advised we will adhere too.
- Will undergo an agreed anti-counterfeit and electrical test with an approved Laboratory.
In house testing
In our opinion, there is a negligible increase in risk when products are procured from an AS9120 approved and competent, independent distributor, assuming specific supply terms and restrictions have been agreed in advance. Whistler supply of goods which have been purchased directly from a franchise or through fully verifiable sources, with all required documentation and using independent testing as agreed; do not represent any additional product quality risks. Standard Visual and Permanency testing will be conducted in-house, but all further testing is outsourced to specialist laboratories.
Whistler Assured Program is free to join
It doesn’t matter whether you are using us Ad-Hoc basis by RFQ, Co-sourced operating as an extension of your internal team or 100% Outsourced as your fully managed procurement solution.
- Customer Portal to keep track of:
- Upload RFQ’s & BoM’s
- View pending RFQ’s and responses
- View open orders
- View invoices
- View shipped orders
- Manage returns
- Free shipping on all orders above £100
- 24 month warranty
- Guaranteed RFQ response time within 24 hours
- Customer flow down management. (Contract Review)
- COMP. (Access to the Component Obsolescence Management Program)
- Pre-agreed sourcing routes
- Fully Traceable only
- Direct Manufacturer, Franchise or Agent only
- Whistler approved vendors and ‘Assured’ Inspection process
- Laboratory testing to enhanced standards
- AS5553/AS6081 - Bespoke e.g. SPOC419
N.B. Chargeable at cost – failed test costs covered by our Assured Program.
Based upon a commitment to place additional orders per annum, the calculated cost for the value added services received as a member of ‘Assured’ has been estimated to be in excess of £15,000 per annum.